Subject: PINT Issue

From: "Lev Slutsman" <[email-masked]>
Date: Mon, 30 Nov 1998 10:04:40 -0500

Dear Team,
this note is about  an issue with the pint click-to-dial issue. For many applications the final destination of the call is a network queue, managed by SCP that dispathches calls to an available agents. One of the important issues is to let a calling customer know about the status of the queue, that is how many customers are ahead of him and /or waiting time.SIP 1xx responses may be used to deliver that information, however, there should be a feed-back message sent by SCP/SN to PINT GW that provide this information. I would like to allocate a 10 minute slot to share my views on the issues.
                     Best Regards, Lev