Subject: Re: Summer HomeDepot Window-Replacement Special - June, 2014

From: New Windows <[email-masked]>
Date: Mon, 09 Jun 2014 10:01:34 -0700

June 9, 2014

Re: HomeDepot Window Replacement Special
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Subscriber ID: 9ed2a79b6b8f3608b46c4d3c2fb747b9
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For 10 years Bistrot Campagne has been my go-to neighborhood spot. I live in Lincoln Square and dine re on average of once per month. I turned my young children on to  joys of french cuisine and we routinely would stop in early evenings for a bowl of mussels when I just didn't feel like cooking. I bring every out of town guest and family member to this restaurant. But I will never step foot through  doors again. 

 manager Todd Feinberg (who lied and told us he was  owner because ' owner is dead') is a proprietor of  rudest and crudest kind. His demeanor has always been unhappy, aloof, non-plussed with patrons. Certainly not  kind of manager who should also serve as  barman at  front of  restaurant. But it's keeping in line with  entire disposition of  staff and, honestly, before last Friday night  food more than made up for  collective brusqueness of  staff. 

Aug. 24, 2012 four of us (professional, working women out celebrating a 45th birthday with no husband or children for once) sat in  nearly empty dining room at 8pm. We each arrived having come from work or home, not cocktail hour someplace. We stated by ordering a bottle of light Rose and appetizers. We had to ask if re were specials when none were forthcoming. We felt pressed into ordering at one point (we were out for an occasions and did not wish to be rushed). Disclaimer: we were laughing a lot that evening, we were boisterous, we were having a great time toger.  We were not drunken, we were not rude, we were not offensive to any customers or I am positive Todd (we sat next to  bar 5 feet from him) would have advised us orwise all those hours. 

We ordered a second bottle of rose and a third over  course of 3 hours. That's 1.3 glass of wine per person, per hour (4 6oz glasses to a bottle). We decided to have one more glass during dessert before heading home. But, using our server as messenger, she came back saying Todd said  bar was closed. I commented that I've been re much later and re were still or customers. After my inquiry,  server came back again and said Todd wouldn't serve us. We asked to speak with him hoping he'd let us stay just a bit longer. But instead of taking a polite, ingratiating method to gently usher us out, he changed tactics while looming, sneering over our table and made  claim that we'd had to much to drink. (In an establishment like that, and diners like us, 1.3 glass per person, per hour is hardly an issue.) I'd like to note here that one of us is  mor of an autistic child with commitments that do not allow her to return home over-served and we all drank equal measures.

When an establishment doesn't make good, return customers a priority, and is willing to stoop to astonishing excuses to get customers to leave at  end of night, it is beyond disappointing. And if over-serving really was his issue, he didn't mind over serving  last couple I spotted who had two martinis, two bottles of wine and an after dinner drink last time I was in with a date. Nor did he ask how we were getting home. So clearly that was NOT  issue.